PRIVACY POLICY

At Keratwins, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, protect, and share your personal information when you visit our website www.keratwins.com and purchase our products.

1. Information We Collect

We collect different types of personal information that you provide to us directly or that we obtain automatically when you use our services:

  • Personal information you provide: When you register on our site, make purchases, or contact us, we collect your name, email address, shipping address, phone number, payment information, and any other information you choose to provide.
  • Automatic information: When you browse our Website, we automatically collect information such as your IP address, browser, operating system, pages visited, and the duration of your visit. We use cookies to enhance your browsing experience and personalize our services.

2. Use of Information

We use the information we collect for the following purposes:

  • Process and manage your purchases.
  • Send you updates about your order, shipments, and offers.
  • Improve the content and functionality of our Website.
  • Communicate with you if there are problems with your order or if we need to verify the information provided.
  • Send newsletters or promotions, if you have consented to receive them.
  • Perform internal analysis to improve our products and services.

3. Cookies and Similar Technologies

Cookies are small text files stored on your device to help improve the functionality of our Website. We use cookies to:

  • Remember your preferences and settings.
  • Improve your browsing experience.
  • Analyze traffic and Website usage to optimize its performance.

You can configure your browser to reject cookies, although this may affect your browsing experience.

4. Information Protection

We implement technical and organizational security measures to protect your personal information. However, no method of data transmission over the Internet or electronic storage is completely secure, so we cannot guarantee the absolute security of your data.

5. Sharing Information with Third Parties

We do not share your personal information with third parties unless it is necessary to complete a transaction or to comply with legal obligations. Some examples include:

  • Service providers: We contract companies that help us with payment processing, shipping, and data management, and these providers can only use your personal information to perform the contracted services.
  • Legal obligations: We may disclose your personal information if required by law or in response to a legal process, such as a court subpoena.

6. Your Rights Regarding Personal Information

You have the right to access, correct, update, or delete your personal information at any time. If you wish to do so, you can contact us through the means provided at the end of this policy.

  • Access and correction: You can review and update the information you have provided to us in your user account.
  • Deletion: If you wish to delete your account or any personal information, please contact us.
  • Objection to processing: You can object to the use of your information for direct marketing purposes.

7. Links to Third Parties

Our Website may contain links to third-party websites. We are not responsible for the privacy policies of those sites and recommend that you read their privacy policies before providing them with personal information.

8. International Transfers

If we process your data outside your country of residence, we may transfer your personal information to servers located in other countries. We ensure that your data is protected in accordance with applicable laws and this policy.

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our privacy practices or for legal or regulatory reasons. We will notify you of any significant changes to this policy by posting a notice on our Website. We encourage you to periodically review this policy to stay informed about how we are protecting your information.

10. Contact

If you have any questions about this Privacy Policy or wish to exercise your rights regarding personal information, you can contact us through the following means:

  • Email: info@keratwins.com
  • Phone: +1 (321) 900-5324
  • Contact form: Click here.

This Privacy Policy is subject to applicable personal data protection laws.